HEAR Wisconsin has an open position for a dedicated and motivated Birth to Three Intake & Service Coordinator at its West Allis facility.

Click here to download the Birth to Three Intake & Service Coordinator position information

Position Summary:

Reporting to the Director of Kellogg Child and Family Program, the Birth to Three Intake & Service Coordinator provides a variety of activities to support this Program that serves children of all ages, with primary population aged 0 to 3, with hearing differences, and their families.

The ideal professional candidate is available to work full-time, has excellent interpersonal and communication skills, is experienced in case management principles and working with families of young children. This position will also require the candidate to be efficient, highly organized, and independent. HEAR Wisconsin also values creative problem solving in a team environment and the flexibility to professionally manage organizational change.

Job Responsibilities:

• Serve as a Core Member of the Kellogg Child & Family Program Team

• Coordinate intake and specialized therapy services for children and families seeking services at HEAR Wisconsin by self-referral or referred through local providers, county and/ or State Birth-to-3 agencies and programs, or partner human services agencies, meeting required timelines and documentation needs

• Prepare and maintain accurate records (paper and electronic), as required by HEAR Wisconsin and the referring or funding entity

• Collect and organize clinic labor and grant charges and client data/demographics, providing periodic reports to governing county agencies and program funders

• Maintain regular contact with families both in services and not yet in services to ensure family needs are met

• Assist families in locating and accessing community resources and supports

• Attend meetings as appropriate, including in-agency and community meetings related to services

• Coordinate family education and support activities; assist with program development

• Assist and perform community outreach activities as assigned

• Perform other duties as assigned

Minimum Qualifications:

• Degree in Social Work, Human Service, or related field

• Must be willing to learn about and support the unique needs of individuals who are deaf and hard of hearing and their families

• Excellent interpersonal relationship skills

• Excellent expressive and written communication skills

• Experience with data collection and reporting

• Ability to work effectively within a multidisciplinary team approach

• Ability to work effectively with a diverse population and a variety of communities

• Ability to respect and provide services within other cultural considerations, and respect service choices made by families

• Have own transportation available for travel in Southeastern Wisconsin 

Additional Preferred Qualifications:

• Bachelor’s or Master’s degree in Social Work or related field

• Proficiency in written/ spoken Spanish

• Proficiency in sign language or willingness to learn

• Previous experience working with children who are Deaf or Hard of Hearing and/or previous experience working in a service coordination role

• Wisconsin Licensed Clinical Social Worker

• Experience working with local government human services programs and departments

• Experience performing home visits to meet and work with families 

HEAR Wisconsin offers a generous benefit package including:

• Health, dental, and vision insurance

• Paid holidays - eight per calendar year plus employee birthday off

• Progressive paid vacation and sick time off

• Long-term disability coverage

• Retirement plan with employer matched contribution

• A supportive team environment

To Apply:

Submit resume to alalios@hearwi.org for consideration 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.