join our team

we're always looking for talented professionals with a passion for nonprofit work.


Position: Assistive Listening Device Store Associate       
Job Type: Part-Time

HEAR Wisconsin, a local nonprofit organization that helps infants, children, and adults with hearing loss, is seeking a reliable part time customer service associate for its assistive listening device store. The associate will take direction from the Store Manager.

Responsibilities:

  • Assist with hearing aid battery orders.
  • Telecommunications Equipment Purchase Program (TEPP) Voucher form completion.
  • TEPP Voucher application online entry.
  • Assist with small, in-store sales.
  • Provide backup support to the Store Manager.
  • Other day-to-day tasks and special projects as they arise.

Skills and Qualifications:

  • Customer service experience.
  • Friendly and welcoming demeanor. Needs to feel comfortable interacting with elderly customers.
  • Computer knowledge; Word, Excel.
  • Fluent/some knowledge of American Sign Language (ASL) a plus, but not necessary for the position.
  • Ability to coach elderly customers in how to use new technology.
  • Interest in learning about the variety of technology available for individuals with hearing loss.

This is a part-time position.

Interested candidates should send their resume and a cover letter to Laurie Flores at lflores@hearwi.org.